How We Help Your People

Not through ‘Lean’ - but by creating a ‘Framework for High Performance’

Our goal is to help improve your organisation - by giving people the knowledge, skills and tools to improve processes. We empower people to engage in continuous improvement. We do this by going beyond ‘teaching Lean.’ Don’t get me wrong - we love Lean concepts and Lean tools. And we use lots of ‘Lean’ in our programs. But organisations need more than ‘Lean.’ People need observational skills. They need change management skills. They need project skills. And of course, know how to create flow, implement Kanban, create a Visual Workplace - and much more.

Sometimes we do describe ourselves as ‘Lean Consultants’ - but only because that is what people looking for consultants like us understand, and have come to expect. So we use the common vernacular, at least to start.

To help people understand what we do, we are sharing our overall Implementation Model. This is just the model in my head about what we have found works best in most places we have helped. A wonderful colleague I admire greatly, Sean Martyn from ‘Business by Design’, recently challenged me to put down on paper the ideas in my head - so here is my ‘mental model.’

Our model is not Lean, though it looks similar - so we call it ‘A Framework for High Performance.’ When you partner with Performance Frameworks, we will label it whatever suits your organisation - maybe ‘Operation Excellence’, or ‘Our-Organisation-Name-Excellence’. Doesn’t matter. Actually sometimes best just to start and not call it anything - this is just the way we do things. Label it later. Toyota did not start with ‘The Toyota Way’ - it’s what it became.

Over the next few posts we will explain how a ‘Framework for High Performance’ will help your people and organisation. Feel free to comment and suggest improvements. Feel free to use anything we post. After all, our model has been developed from over 100 years of other people’s work and experience. Thank you for reading.